Philosophy
The mission of Audio Video Insight is to provide the best value for the entertainment dollar. What that actually looks like when finished will vary by client need. It could be a tabletop Samsung LED, a giant Panasonic plasma and Martin Logan tower speakers for a media room, or five rooms of Niles distributed audio for entertaining and working out. No matter what the need or budget, there are always solutions.
With an Owner Operated small business, things work differently from the big boxes and shopping carts. There are no phone systems and transfers, no wandering employees selling things you don't want or need, no lines, no parking lots....the list goes on. With one phone call, you will find experience, professionalism and a passion for the industry.
Design
The first step in any process is critical, home theater is no different. The Design phase could be as quick as a phone call, consult and quote, or as involved as multiple meetings with interior designers, builders and other decision makers. Audio Video Insight will be there every step of the way.
Installation
Installation can have one or more phases. With a single point of contact, there is no ball to drop or buck to be passed. When the "real" work begins you can count on Audio Video Insight to get dirty and clean as we go.
Control
Nothing is worse than confusing technology. One remote that actually works reliably is the icing on the cake. With elegant systems from RTI and one-touch remotes from Pro Control, we have you covered.
Service
All installations performed by Audio Video Insight are guaranteed for a period of one year. Over Ninety percent of the product we sell is sourced from locally based distributors that only work with custom installation businesses. This makes it incredibly easy to service our clients after the installation is complete.
Speaking of service, a picture is worth a thousand words, but what a customer says is priceless:
Lenora from Minneapolis -
"Tom was prompt, courteous and knowledgable. Went out of his way to complete the project."
Eric from St. Paul -
"Tom had very good communications and I think that's the key first off. He was very professional and courteous. I would definitely recommend him to my audio/visual friends."
Wondwossen from Minneapolis -
"We are very satisfied with their service: from visiting our home ahead of time to plan for the project to coming and completing an excellent work in time, reasonable pricing, great personality, etc. Thank you!"
Marsha from Minneapolis -
"Very personable service, helpful and took pride in workmanship. He set up everything and explained things so I could understand him. I will be recommending him to my friends and family."
A Neighbor from St. Paul -
"Great service~worked around my schedule and got the job done quickly. I'm extremely pleased with the outcome."
Margeaux from Eagan -
"Tom was great! He was responsive and knowledgeable! Our TV looks great over our fireplace. We would definitely recommend him to anyone."